Farm makes no warranty regarding its products, merchantability or any
other types of guarantee, express or implied. All of our plants are
sold true to form and general species characteristics. All plants
will be shipped in good condition, in proper packaging to extend the
viability of the living plant material. Due caution must be taken
by the customer to insure proper care once the trees/shrubs have
been received and should be planted as soon as possible. If any
product is not shipped in good condition, buyer must notify
Porcupine Hollow Farm within seven days of delivery. Then the
buyer, as directed by Porcupine Hollow Farm, must hold or return the
product to Porcupine Hollow Farm for inspection and/or replacement.
In no event will Porcupine Hollow Farm be responsible for any
indirect, incidental, special or consequential damages of the buyer,
including lost profits, even if Porcupine Hollow Farm has been
advised of the possibility of such losses. With recognition our
dependency on and exposure to the elements, all orders are subject
to crop conditions. A few of such (but not limited to) are
following; Frost, Inventory Error, Flooding, Hail, Fungal Infections
and Insect Damage.
** Please note: We want you to be a happy
customer! Our goal is to do everything we can to make your
experience with our farm a fantastic one. While our legal
obligation ends with the stock leaving our farm in good condition,
we will try to put in extra effort whenever we possibly can.
Orders under $200 are charged at the time the trees are reserved.
For orders over $200, a deposit of 25% will be due at the time at
the time the trees are reserved. The balance is due two weeks
before the scheduled ship date for the trees.
Cancellations forfeit deposit in most cases. Orders over $3,000
paid by credit card will be charged 3% to cover the card fees we are
charged. There is no fees for paying by check.
Link to happy customers